Cancellation Policy
To respect the scheduling needs of all our clients, we require at least 24 hours' notice for appointment cancellations. Unfortunately, without such notice, you will be accountable for the full service payment.
Do I Need a Doctors Referral?
You do not need to have a referral to see a our Therapists.
If you are being covered by your extended health care plan, be sure to check your policy to see if a referral is needed in order to be reimbursed for the treatments. Generally, once you have received your doctor’s referral it is applicable for massage therapy sessions in the following 12 months. However, some extended health policies only require a doctor referral every 24 months.
Are Treatments Covered By Extended Health?
This would be found in your insurance policy. Each policy has different coverage and you will need to check with your provider or the policy to find this out.
Do You Accept ICBC/ RCMP/ MSP Claims?
Yes we do. We bill directly to these insurance providers.
